Give Your Spa Website a
24/7 Front Desk
BotDesk is an AI chat assistant for day spa and massage studio websites. It answers booking questions, explains your services, and collects client details, even when you're with a client.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
The Problem
Potential Clients Ask Questions, Then Book Somewhere Else
Someone looks up day spas at 10pm and wants to know about your packages or pricing. There's no one to answer. They call a competitor in the morning.
"What massages do you offer?"
People browse services before booking. BotDesk explains your menu, pricing, and duration so they're ready to commit.
"Can I book an appointment?"
BotDesk captures their contact info and preferred time and emails it to you so you can confirm the booking without missing the lead.
Questions While You're Busy
You're hands-on with clients all day. BotDesk handles questions from the website so no potential client falls through the cracks.
How It Works
Setup in 5 Minutes. Then It's Automatic.
No developer needed. Works on any website or as a standalone link.
Enter your spa's info
Services, pricing, package deals, hours, location, and any policies. Your bot learns it all and answers accurately every time.
Add one line of code to your site
Works on any website. Or share a direct link from your Instagram bio. No website required.
Get booking leads in your inbox
When someone wants to book, BotDesk captures their name, contact info, and what they're looking for, and emails it straight to you.
What It Handles
Every Question Clients Ask Before Booking
"What's included in a facial?"
Explains your treatments in detail so clients know exactly what to expect before they book.
"Do you offer couples massages?"
Answers questions about specialty services, packages, and group options, including gift certificates.
"What are your hours?"
Answers immediately, including any weekend hours, holiday closures, or by-appointment availability.
"How much is a 60-minute massage?"
Gives accurate pricing for all your services so potential clients can make a decision right then and there.
"Do you sell gift cards?"
Answers gift card questions and captures contact info so you can follow up. Especially useful around holidays.
Captures Booking Requests
Collects name, contact details, and service interest, then emails it to you so you can confirm and lock in the appointment.
FAQ
Questions from Spa & Massage Studio Owners
Yes. Enter as many services as you offer. The bot explains each one accurately and can even compare options for clients who aren't sure what to book.
BotDesk collects their name, contact info, preferred service, and preferred time, then emails everything to you so you can confirm the appointment your way.
Yes. Share a direct link from your Instagram or Facebook bio. Clients tap the link and start chatting immediately.
Starts at $29/month with a free 30-day trial. Card required, cancel any time before day 31. One new booking covers the cost for the month. There's also a Free plan with no card: it answers your customers' questions and collects up to 10 visitors' names and numbers a month; unlimited leads start on the $29 plan.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
You can set up the bot to reflect however your business works, whether you're a solo practitioner or a multi-service spa.
No. BotDesk isn't set up for HIPAA, and we don't sign a Business Associate Agreement (BAA). Here is what that means in practice: every chat is saved for up to 12 months so you can read it, and the text is sent to OpenAI to write each reply. If a client types why they're coming in, such as a sore back or a skin condition, that is saved too. The safe way to use it: keep it to general questions (hours, location, prices, services, how to book), set the greeting to ask clients not to share health details in the chat, and let it take just a name and number so you call them back. If your practice needs a BAA for this, don't use BotDesk for patient intake.
What it won't do
Medical questions. It's built to never give medical advice, never diagnose, and never suggest a medicine, dose or home remedy. If someone describes chest pain, trouble breathing, fainting, bleeding that won't stop or sudden numbness, its first words tell them to call 911. For severe pain or swelling, it tells them to call your spa now, and 911 if it's an emergency.
Prices, hours and insurance. It's built to never make up a price or your hours. If they aren't on your site or in what you've added, it says it doesn't have that detail and offers to take the visitor's name and number so your spa can follow up. It never tells a visitor what their insurance will cover; it says that depends on their plan.
Offer injectables, fillers or laser treatments? See BotDesk for med spas.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Willow Day Spa
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 10 leads a month; paid plans take every one.
Get Started
Never Miss a Booking Lead Again.
Set up in 5 minutes. BotDesk answers questions and captures client leads 24/7, even when you're with a client.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.
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