Stop Losing Bookings
While You're Mid-Groom
BotDesk is an AI chatbot that answers your clients' questions about services and pricing and captures booking requests 24/7, even when your hands are full of fur.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
The Problem
You're Losing Bookings Every Week
When someone needs a grooming appointment for Saturday, they book wherever responds first. That's usually not you.
Messages While You Work
Clients message at night asking if you have an opening this week. By morning, they've booked elsewhere.
Too Busy to Reply
Mid-groom you can't stop to answer "do you do nail trims?" BotDesk answers website visitors instantly.
No-Contact = No Booking
Every unanswered inquiry is a missed appointment. BotDesk captures their info so you can follow up.
How It Works
How Long Setup Takes
No developer, no complicated setup. If you can fill out a form, you can launch your business's chatbot today.
How long it takes depends on your website. WordPress, Squarespace (Core plan and up) and most sites with a footer code box: about 5 minutes. Wix needs a Premium plan with a connected domain to add code. GoDaddy Website Builder usually can't take code, so you add a button that opens your chat link instead. Can't paste code at all? We'll set it up for you, free.
Enter your website
BotDesk reads your public pages: services, prices, hours and the area you cover. It takes a minute or two, with no signup.
See it answer
Ask it what your customers ask. If something is missing, add a line to your site or your dashboard and it learns it.
Add one line to your site
Paste it into your website's footer, or use the WordPress plugin or the Shopify app. When a visitor wants a callback, their name and number are emailed to you.
What It Answers
Everything Clients Ask Your Business
Train it once, it handles the questions that eat up your day forever.
"Do you have openings this week?"
On Starter it takes a booking request (name, number and preferred time) for you to confirm. On Growth it offers real open times from BotDesk's own calendar. On any paid plan it can also send clients to your MoeGo, Gingr or other booking page.
"Do you groom large breeds?"
Answers service questions based on what your business offers: baths, full grooms, nail trims, and more.
"How much for a full groom?"
Needs your price table. Once you've added prices by size or breed, it quotes them so clients know what to expect. Without one, it won't make a price up; it offers to pass the question on to you.
"Where are you located?"
Shares your address, hours, and parking info so clients can find you easily.
Captures Lead Info
When someone's ready to book, the bot asks for their name, number, and pet info and emails it to you instantly.
Sends to Your Booking Link (Starter and up)
If you use MoeGo, Gingr, Square or another scheduler, the bot sends clients to your booking page to book there.
Before You Go Live
What to Put on Your Site So It Can Answer
BotDesk answers from your own website and says so when something isn't there. These are the grooming questions that most often have no answer on a site, so a line or two on each pays off.
Prices by breed or size
A Yorkie and a Bernese cost different amounts. Put a short table by size or breed on your site, or paste it into What your bot knows > Business info > Services & Prices. Without it, the bot can't quote by breed.
Vaccination requirements
Say which records you need, such as rabies. Owners ask before booking.
How long a groom takes and pickup times
Owners plan their day around it.
Anxious, senior or aggressive dogs
Say whether you take them and how you handle it. The bot won't promise what your site doesn't say.
Cats and other animals
If you only groom dogs, say so. A cat owner gets a straight answer.
Add-ons
Nail trims, teeth brushing, de-shedding. List them with prices.
FAQ
Questions from Pet Groomers
It helps, but it's not required. You can also embed BotDesk in a link-in-bio page and share it from your Google Business Profile or Instagram.
Yes. You fill in your business info, services, pricing, and personality. It responds as your business's assistant, not a generic robot.
It tells them it'll pass along the question and captures their info so you can follow up directly. Nothing falls through the cracks.
Only from prices you give it. Add a short table by size or breed to your site, or paste it into What your bot knows > Business info > Services & Prices, for example "Small dog full groom $65, large dog full groom $95". The bot quotes those prices as written and won't guess one that isn't there. Price estimates, where it adds up a total, are on Growth and up, and Growth can also keep your prices in step with a live Google Sheet.
It depends on the plan. Starter takes booking requests: the client's name, number and preferred time, emailed to you to confirm. Growth books real times in the chat on BotDesk's own calendar, checked against your calendar link (Google, Outlook or Apple). Every paid plan can also send clients to your own booking page, such as MoeGo or Gingr, and Pro connects to Cal.com and Calendly. It doesn't read the open times inside MoeGo or Gingr.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starts at $29/month, less than a single missed appointment. There's a free 30-day trial: cancel any time before day 31 and pay nothing. There's also a Free plan with no card: it answers your customers' questions and collects up to 10 visitors' names and numbers a month; unlimited leads start on the $29 plan.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Sudsy Paws Grooming
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 10 leads a month; paid plans take every one.
Get Started
Your Business Never Stops Working
Start your free trial and watch the bookings come in while you focus on the pup in your tub.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.
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