Stop Losing Bookings
When Your Salon Is Closed
BotDesk is an AI chat assistant for your salon's website. It answers clients' questions about cuts, color, nails and prices 24/7 and collects booking requests, even when you're behind the chair or closed for the night.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
The Problem
You're Losing Clients Every Weekend
When someone asks about availability on a Friday night, they book wherever responds first. That's usually not you.
Questions While You Sleep
Clients check your website at 11pm to see if you're free Saturday. If they can't get an answer, they book somewhere else by morning.
Too Busy to Reply
Mid-color or mid-fill, you can't stop to answer "do you do balayage?" or "do you do gel fill-ins?" BotDesk answers website visitors instantly.
No-Contact = No-Show
Every unanswered inquiry is a missed appointment. BotDesk captures their info so you can follow up later.
How It Works
How Long Setup Takes
No developer, no complicated setup. If you can fill out a form, you can launch your salon chatbot today.
How long it takes depends on your website. WordPress, Squarespace (Core plan and up) and most sites with a footer code box: about 5 minutes. Wix needs a Premium plan with a connected domain to add code. GoDaddy Website Builder usually can't take code, so you add a button that opens your chat link instead. Can't paste code at all? We'll set it up for you, free.
Enter your website
BotDesk reads your public pages: services, prices, hours and the area you cover. It takes a minute or two, with no signup.
See it answer
Ask it what your customers ask. If something is missing, add a line to your site or your dashboard and it learns it.
Add one line to your site
Paste it into your website's footer, or use the WordPress plugin or the Shopify app. When a visitor wants a callback, their name and number are emailed to you.
What It Answers
Everything Clients Ask Your Salon
Train it once, it handles the questions that eat up your day forever.
"Do you take walk-ins on Saturday?"
Answers hours and walk-in questions instantly, 24/7. On any paid plan it also sends clients to your booking link.
"Do you do balayage? Gel extensions?"
Answers service questions from your menu: cuts, color, blowouts, extensions, gel, dip and more. No more back-and-forth DMs for info that's already in your head.
"How much is a cut and color? A full set?"
Quotes your own prices so clients come in already knowing what to expect.
"Where are you located?"
Shares your address, parking info, and anything else you want clients to know before they arrive.
Captures Lead Info
When someone's ready to book, the bot asks for their name and number and emails it to you instantly.
Sends to Your Booking Link (Starter and up)
If you use Booksy, Vagaro, Fresha, Square, or any booking tool, the bot sends clients directly there.
Before You Go Live
What to Put on Your Site So It Can Answer
BotDesk answers from your own website and says so when something isn't there. These are the salon questions that most often have no answer on a site, so a line or two on each pays off.
Prices for each service, with "from" where it varies
Color and extensions depend on hair length. "Balayage from $180" is an answer; a blank is a lost booking.
How long each service takes
Clients plan around it. Say how long a cut, a color and a treatment usually take.
Your booking link or how to book
If you use an online booking page, link it. The bot points people to it.
Deposits and cancellations
Say if you take a deposit and what happens if someone cancels late. The bot quotes your policy and never makes one up.
Consultations and patch tests
For color and lash services, say if a consultation or patch test is needed first.
Your stylists and what each does
If clients can ask for a particular stylist, list who does what.
FAQ
Questions from Salon Owners
It helps, but it's not required. You can also embed BotDesk in a link-in-bio page (like Linktree or a custom link page) and share it from your Instagram profile. It doesn't reply inside the Instagram or Facebook DM inbox itself. Instead, it catches those visitors on your website or link-in-bio page, 24/7.
Yes. You fill in your business info, services, personality, and any specific phrases you want it to use. It responds as your salon's assistant, not a generic robot.
It tells the client it'll pass along the question and captures their info so you can follow up directly. Nothing falls through the cracks.
On any paid plan, yes: add your Booksy, Vagaro, Fresha, Square Appointments, or any other booking link and the bot sends clients there when they're ready to book. On Growth, it can book real times in the chat on BotDesk's own calendar, checked against your calendar link, but it doesn't connect to Booksy, Vagaro or Fresha. On Starter, it takes the client's name, number and preferred time and emails them to you so you can book them yourself.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starts at $29/month, less than a single missed appointment. There's a free 30-day trial. Cancel any time before day 31 and pay nothing. There's also a Free plan with no card: it answers your customers' questions and collects up to 10 visitors' names and numbers a month; unlimited leads start on the $29 plan.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Studio Nine Hair
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 10 leads a month; paid plans take every one.
Get Started
Your Salon Never Stops Working
Start your free trial and watch the leads come in while you focus on your clients.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.
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