Stop Losing Jobs
While You're Wiring a Panel
BotDesk is an AI chatbot that answers your customers' questions and captures job requests 24/7, even when you're mid-install or on a ladder.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
The Problem
You're Losing Leads Every Week
When someone needs an outlet installed or a panel inspected, they go with whoever responds first. That's usually not you.
No Answers After Hours
Customers check your website about an outage or a quote after hours. If they can't get an answer, they move on to the next electrician.
Too Busy On a Job
Mid-install you can't stop to explain your rates. BotDesk answers website visitors instantly so you keep working.
No-Contact = Lost Job
Every unanswered message is a job that goes to a competitor. BotDesk captures their info so you can follow up.
How It Works
How Long Setup Takes
No developer, no complicated setup. If you can fill out a form, you can launch your company's chatbot today.
How long it takes depends on your website. WordPress, Squarespace (Core plan and up) and most sites with a footer code box: about 5 minutes. Wix needs a Premium plan with a connected domain to add code. GoDaddy Website Builder usually can't take code, so you add a button that opens your chat link instead. Can't paste code at all? We'll set it up for you, free.
Enter your website
BotDesk reads your public pages: services, prices, hours and the area you cover. It takes a minute or two, with no signup.
See it answer
Ask it what your customers ask. If something is missing, add a line to your site or your dashboard and it learns it.
Add one line to your site
Paste it into your website's footer, or use the WordPress plugin or the Shopify app. When a visitor wants a callback, their name and number are emailed to you.
What It Answers
Everything Customers Ask Your Company
Train it once, it handles the questions that interrupt your day forever.
"Do you offer same-day service?"
Answers availability questions instantly, 24/7, including emergency and after-hours service.
"Do you do panel upgrades?"
Answers service questions based on what your company offers: wiring, panels, lighting, EV chargers, and more.
"What's your service call fee?"
Quotes your starting rates so customers know what to expect before you arrive.
"What areas do you serve?"
Shares your service area so customers know if you cover their location.
Captures Lead Info
When someone needs an electrician, the bot asks for their name, number, and job details and sends it to you instantly.
Sends to Your Booking Link (Starter and up)
If you use an online scheduler, the bot sends customers directly there to book a visit.
Before You Go Live
What to Put on Your Site So It Can Answer
BotDesk answers from your own website and says so when something isn't there. These are the electrical questions that most often have no answer on a site, so a line or two on each pays off.
What counts as an emergency for you
Sparking outlets, burning smells, a dead panel. Say which ones you'll come out for after hours and the number to call.
Panel upgrades, EV chargers and generators
These are the big-ticket questions. List the ones you do, and any brands you install, so the bot can say yes with confidence.
Whether you pull permits
Many homeowners ask. A sentence on your site lets the bot answer plainly.
Your trip charge or minimum
Say what a first visit costs. A clear number keeps a visitor from leaving to find one.
Residential, commercial or both
A property manager and a homeowner ask different questions. Say who you work for.
Your license number and service area
Name the towns you cover. The bot never confirms a town your site doesn't name.
Straight Answers
What It Does on Electrical Websites, and What It Doesn't
So you know exactly what you're getting before you start a trial.
It asks what the job needs
When someone wants help, it asks for the address or ZIP, what's wrong and how urgent it is, like a breaker that keeps tripping or a panel upgrade quote. Then it emails you their name and number.
It answers from your site, not from guesses
It uses your pages, the documents you upload and the FAQ answers you add. If a price or service isn't there, it says so and offers a callback instead of making one up.
It doesn't answer your phone
BotDesk is chat on your website. It doesn't take calls, dispatch a tech or text your customers. Calls still come to you.
Booking links on any paid plan
On any paid plan, add your scheduling link and it sends ready customers there. Without a link you get the lead by email and book the job yourself. On Growth it can also book real times in the chat on BotDesk's own calendar, checked against your calendar link.
Price ranges are on Growth and up
Add your own prices and it can give a range when someone asks what a job costs. Without them it won't quote a number.
It replies in their language
If a customer writes in Spanish, Portuguese or Chinese, it answers in that language.
FAQ
Questions from Electrical Companies
It helps, but it's not required. You can also embed BotDesk in a link-in-bio page and share it from your Google Business Profile or Instagram.
Yes. You fill in your company's info, services, pricing, and personality. It responds as your company's assistant, not a generic robot.
It tells them it'll pass along the question and captures their info so you can follow up directly. Nothing falls through the cracks.
On any paid plan, yes: add a link to your scheduling software and the bot sends customers there when they're ready to book a job. Without a link, it takes their name and number and emails them to you so you can book them yourself. Growth can also book real times in the chat on BotDesk's own calendar, checked against your calendar link.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starts at $29/month, less than a single missed job. There's a free 30-day trial, one per business, card at checkout: cancel any time before day 31 and pay nothing. There's also a Free plan with no card: it answers your customers' questions and collects up to 10 visitors' names and numbers a month; unlimited leads start on the $29 plan.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Bright Line Electric
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 10 leads a month; paid plans take every one.
Get Started
Your Business Never Stops Working
Start your free trial and catch job leads from your website, even the ones that come in after you've packed up the van.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.
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