Stop Losing Members to
Unanswered Questions
BotDesk is an AI chatbot for gyms that answers pricing, class schedule, and membership questions 24/7, so every lead that finds you online gets an instant response.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
The Problem
Potential Members Ask Questions, Then Disappear
Someone finds your gym online at 9pm and wants to know your membership price. There's no one there to answer. They sign up somewhere else.
"How much is a membership?"
The most common question gyms get. If there's no instant answer, the person moves on. BotDesk answers immediately and captures their info.
"What classes do you offer?"
People research class schedules before committing. Paste your timetable into BotDesk and it answers from it, then captures the lead while they're still interested.
Questions While You're on the Floor
You're training clients or running classes, so nobody is free to reply. BotDesk answers the questions people ask on your website.
How It Works
Setup in 5 Minutes. Then It's Automatic.
No developer needed. Works with any website or as a standalone link.
Enter your gym's info
Membership pricing, class schedule, trial offers, hours, location, amenities. If your timetable or prices sit in Mindbody, Wodify or PushPress, the site scan can't read them, so paste them in under What your bot knows > Business info, or upload them as a PDF.
Add one line of code to your site
Works on any website. Or share a direct link from your Instagram bio. No website required.
Get leads in your inbox
When someone's interested in a membership or trial, BotDesk captures their name and contact info and emails it straight to you.
What It Handles
Every Question Prospects Ask Before Joining
"What are your membership options?"
Shares the plans, prices and promotions on your site or in your info, and offers to take their contact info for follow-up.
"Do you have a free trial?"
Explains your trial offer if it's on your site or you add it, then offers to take their details so you can follow up.
"What are your hours?"
Answers instantly, including holiday hours and any day-specific variations you've set up.
"What classes do you have?"
Answers from the class schedule and instructor info you paste in during setup. Directs them to sign up or ask for more details.
"Do you have showers / parking?"
Answers amenity questions so prospects know what to expect before visiting.
Captures Membership Leads
Gets name, contact info, and what they're looking for. Emails it to you so you can follow up.
FAQ
Questions from Gym & Studio Owners
Yes. You set up whatever plans you offer (monthly, annual, student, family, etc.) and the bot explains each one accurately.
Not by itself. Those schedules and prices usually load inside a booking widget by JavaScript, and BotDesk's site scan reads the text on your pages, so it can't see them. Paste your class times and prices into What your bot knows > Business info (Services & Prices, and Other Info), or upload a PDF of your timetable under Website & documents. When the schedule changes, update it there.
BotDesk takes their name, number and what they're interested in, and emails it to you, so you close the sale your way: in person or by phone. On any paid plan, add your Mindbody or other signup link and it sends people there when they're ready; it doesn't read Mindbody's open times or sign anyone up for you. Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime.
Share a direct link to your BotDesk chat from your Instagram bio. Prospects just tap and start asking questions.
Starts at $29/month, less than what you'd lose from one missed membership sign-up. There's also a Free plan: it answers your customers' questions and collects up to 10 visitors' names and numbers a month; unlimited leads start on the $29 plan, and a signup or booking link comes with every paid plan. Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Yes. Independent trainers can use BotDesk to answer client questions, share their packages, and capture leads from their website or a link in their social bio.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Ironworks Gym
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 10 leads a month; paid plans take every one.
Get Started
Never Miss a Membership Lead Again.
Set up in 5 minutes. BotDesk answers questions and captures leads around the clock, even when you're on the floor.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.
Read more: gym chatbot software, what to look for · AI receptionist for a small business · what unlimited conversations covers