About BotDesk
Why I built BotDesk.
Built by one person who kept watching small businesses lose customers to an unanswered message.
No faceless brand, no call center. Just a simple tool with a real person behind it.
Ben Derei
Founder, BotDesk
I started BotDesk after watching small businesses lose customers over the simplest thing: nobody was there to answer the question. A plumber can't stop mid-job to reply to a website chat. A salon can't staff the front desk at 11pm when someone's deciding where to book tomorrow. So the message sits unanswered, and the customer goes with whoever replies first.
BotDesk is my answer to that. It's an AI assistant that answers from your own website, replies to your customers instantly, day or night, and hands you the ones who are ready to book or buy. One line of code to paste, no call center to staff, and no per-message meter quietly running up a bill. One flat price for the plan you pick (from $29/mo) and unlimited conversations on every paid plan, always. (There's a free plan too, capped at 50 conversations a month.)
We're small and new, and honestly that's part of why you can trust us. I'm not hiding behind a logo or a support queue that goes nowhere. If BotDesk helps your business, I'd love to hear about it. And if something isn't right, email hello@botdesk.studio and you'll reach me.
Unlimited on paid plans
Every paid plan includes unlimited conversations, and we never charge by usage. The free plan covers 50 conversations a month.
Live in minutes
No developer. Enter your website, check the demo, and paste one line on your site.
A real person replies
Email hello@botdesk.studio and you'll reach someone who works on BotDesk. Not a bot, not a queue.
Be one of our first
Backed by a simple guarantee.
We're new. Here's why that's good for you, and what happens if BotDesk doesn't deliver.
We're new, and that's a good thing.
BotDesk launched in 2026. We're actively building with our first customers, which means the product moves fast, improves constantly, and your support emails get answered by the person who builds it.
Our refund promise
Any payment is refundable within 7 days: just email us. And if your first paid month passes without a single customer conversation through your bot, we refund that month too. Refund terms
Cancel any time. No contracts.
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Your ratingLive in the wild
Businesses running BotDesk.
A real website answering real customers with BotDesk right now.
Boston Best Rate Movers
Moving company · Boston, MA
Boston Best Rate Movers runs BotDesk on bostonbestrate.com to answer moving questions and take quote requests.
- On the Shopify App Store. See the listing
- In the WordPress plugin directory. See the plugin
- Payments through Stripe. Cancel from your dashboard any time.
- Install guides for every platform: WordPress, Wix, Squarespace, Shopify, Webflow and GoDaddy.
Early days: this list is short and real. Your business could be next