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Step by step, with a video

How to Add a Chatbot to Google Sites

The Embed box doesn't work for a chat assistant. A button that opens your chat link does, on any Google Sites page. Here's how, and why Embed fails.

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How to do it

Add a Chat Button to Google Sites

About 2 minutes, no code. You need a BotDesk account (the Free plan works) and edit access to the Google Site.

1

Copy your chat link

In your BotDesk dashboard, open Install and copy your Chat link.

2

Insert a button

In Google Sites, open the page you want, click Insert, then Button.

3

Name it and paste the link

Name it something like "Chat with us", paste your chat link, and click Insert.

4

Publish

Click Publish. Visitors who tap the button get your full chat on its own page, with the same answers, and you get their name and number the same way.

Video: How to add a chatbot to Google Sites (by BotDesk, 1:35)It shows both: the Embed box failing on a test site, and the button that works. Watch on YouTube

Why it doesn't work

Google Sites Can't Run the Chat

Every BotDesk install works the same way: a short piece of code runs on each page of your site and puts the chat in the corner.

Google Sites has no place for that code

Google Sites doesn't let you add code that runs on every page. Its only option, Insert, then Embed, then Embed code, puts code inside a separate box on one page, and Google runs that box from its own web address, not yours.

From inside that box the chat can't float in the corner, and it won't answer either: for your security, your bot only chats on the website addresses you allow. So we don't support the floating chat on Google Sites. We'd rather tell you now than have you find out from a broken chat.

What you can do instead

  • Add a button that opens your chat link. In your BotDesk dashboard, open Install and copy your Chat link. In Google Sites, click Insert, then Button, name it something like "Chat with us", paste the link and click Insert. Visitors who tap it get your full chat on its own page, with the same answers, lead capture and booking.
  • Use a website builder that allows site-wide code. WordPress, Wix (Premium), Squarespace (Core and up), Webflow (paid), Shopify, GoHighLevel and classic hosting all work. See every install guide.
  • Ask us. If your setup is unusual, email hello@botdesk.studio and we'll tell you honestly whether BotDesk fits.

FAQ

Google Sites Questions

Can I paste the code into a Google Sites Embed box anyway?

Please don't. The chat stays stuck inside the box, and it won't answer there, because Google runs that box from its own web address rather than yours.

Will Google Sites work with BotDesk later?

Not as a floating chat button today. That depends on Google letting you add code that runs on every page. Until then, a button that opens your chat link works on any Google Sites page.

Get Started

Ready When Your Site Is

BotDesk works on WordPress, Shopify, Wix, Squarespace, Webflow, GoHighLevel and any site where you can add code to every page.

Start free, or try a paid plan for 30 days

Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. 5-minute setup.